Frequently Asked Questions...

1.  Where are you located?
2.  What hours are you open?
3.  Why do I need to register my pet?
4.  How do I register my pet?
5.  What is an Intact Animal Permit?
6.  How do I get an Intact Animal Permit?
7.  What is a Responsible Pet Ownership class?
8.  How much do you charge to spay/neuter my pet?
9.  I can’t afford to spay/neuter my pet. Are there any assistance programs
     out there?

10.  What is a microchip?
11.  Where can I get a microchip for my pet?
12.  How much does it cost to adopt a pet?
13.  My pet is lost. Can you find it?
14.  A dog (or cat, horse, raccoon, any mammal) bit me. What can I do?
15.  My dog just got attacked by another dog. Can you come out and
       “arrest” the vicious dog?

16.  Who picks up dead animals?
17.  Is there a limit to the number of pets that I can have?
18.  How do I report animal cruelty or dog fighting?
19.  I need to report a stray dog running loose in my neighborhood. What can
       I do?

20.  I would like to invite Dallas Animal Services to my homeowners’
       association meeting. How do I do that?

21.  My neighbor’s dog barks all the time and I can’t get any sleep. What can
       I do?

22.  I found a stray dog/cat. Now what do I do?
23.  I’ve seen some bobcats/coyotes in my neighborhood. Are you going to
       remove them?

24.  I have to get vaccinations/shots for my pet. How much do you charge?
25.  Are chickens allowed in the city limits?

Where are you located?

We are at 1818 N. Westmoreland Road, Dallas, TX 75212. It’s at the northeast corner of I-30 and Westmoreland, just a few minutes west of downtown Dallas.

What hours are you open?

Monday -Saturday 11:00am-6:30pm
Sunday 12:00pm-5:00pm

Citizens of Dallas may surrender owned animals or stray animals during the hours of 11am through 6:30pm, Monday through Saturday, and 12pm through 5pm on Sunday, excluding government recognized holidays.

In the case of an emergency, citizens can continue to call 311 at any time or Rapid Response from 6am through 6pm, Monday through Friday.

Why do I need to register my pet?

Annual (yearly) registration is required for all dogs and cats over 4 months of age residing in Dallas. Not only is it the law, but registering your dogs and cats also helps us better serve you by ensuring your pets are vaccinated and healthy, and assisting us with returning your pet to you should it ever be lost.

How do I register my pet?

In order to successfully register your dog or cat, you must provide proof of a current rabies vaccination certificate. Then you will need to pay the appropriate fee associated with that dog or cat. You may mail in a copy of the vaccination certificate and appropriate fees or come to the following locations:

Department of Code Compliance
Pet Registration
3112 Canton, #100
Dallas, TX 75226
Mon-Fri, 8am-5pm

Online Registration

Dallas Animal Services
Pet Registration
1818 N. Westmoreland Rd
Dallas, TX 75226
Mon-Sat, 11am-6:30pm
Sun, 12pm-5pm

Registration Fees

  • $7 for spayed/neutered (sterilized) dogs and cats
  • $30 for intact (not surgically sterilized) dogs and cats
  • Free for up to 3 sterilized dogs and/or cats if the owner is over 65 years old. There is no senior citizen discount for unsterilized pets.

What is an Intact Animal Permit?

An Intact Animal Permit (IAP) is required for any dog or cat residing in Dallas that has not been surgically sterilized OR verified by a licensed vet that it is permanently non-sterile.

The purpose of the permit is to educate pet owners about local and state ordinances, vaccinations, bite prevention, and responsible ownership of an animal that is able to reproduce – whether or not the owner intends to breed the animal. The IAP is required by ordinance and has been in effect since October 25, 2008.

How do I get an Intact Animal Permit?

An Intact Animal Permit can only be issued once the following criteria have been met:

  • Dog/cat owner is a member of a pureblood dog or cat club OR has successfully completed a Responsible Pet Ownership class with the City of Dallas.
  • The dog/cat is current with its vaccination, registration, and has a microchip
  • The $70 Intact Animal Permit fee has been paid.

Application for Intact Animal Permit (PDF) (Word)

What is a Responsible Pet Ownership class?

The Responsible Pet Ownership class is a free class offered by Dallas Animal Services to the public. The class lasts about 60 minutes and covers local and state ordinances, bite prevention, spay/neuter, vaccinations, responsible pet care, and animal cruelty.

Although anybody can attend, it is required for those individuals obtaining an Intact Animal Permit for their pet if they are not a member of an approved pure bred dog or cat club. Classes are offered at the following times during normal operating days:

Day English Spanish
Monday 1pm 2pm
Wednesday 4pm 2pm
Friday 10am 2pm

Please call first to verify if the class will be held, 214-670-6800, or for more information.

How much do you charge to spay/neuter my pet?

Dallas Animal Services does not have a clinic open to the public. You will have to contact your local veterinarian to make an appointment.

I can’t afford to spay/neuter my pet. Are there any assistance programs out there?

DAS offers free spay/neuter services for pets owned by qualified, low-income Dallas residents. Most applicants will be approved for the program if they currently receive public assistance, such as food stamps or Medicaid. Low-income pet owners not receiving public assistance may still qualify for the program and are encouraged to apply.

To participate in the program, you will need to fill out and send in an application by downloading it here or by contacting Dallas Animal Services. Approved applicants are notified by City staff and provided a list of 10 participating animal clinics to acquire spay/neuter services.

What is a microchip?

A microchip is a small device (about the size of a piece of rice) that is injected under the skin, between the shoulders of dogs or cats. The device has a unique identification code associated with it. Should your pet ever be lost, most veterinarian and animal control operations across the United States have a scanner that can read the microchip. They can then call the microchip company, provide the unique identification code, and get your contact information so you can be notified your pet has been found.

It’s very important you keep the microchip information updated. If you moved and/or changed phone numbers, you can’t “be found” and notified about your pet.

Where can I get a microchip for my pet?

Dallas Animal Services offers microchipping, which includes a national registration, for $15. Most veterinarians’ offices offer the service too for varying fees.

How much does it cost to adopt a pet?

Dogs and puppies are $85.
Cats and kittens are $55.

Adoption fee includes: spay/neuter, current vaccinations, and a microchip.

My pet is lost. Can you find it?

If your animal was picked up in the city limits of Dallas, they would be brought to DAS. We recommend you visit the facility and walk through the kennels to see if your pet is here. There are literally hundreds of animals here so even if you gave us a great description and pictures of your dog, we are not going to be able to positively identify it. You will have to.

If your pet is wearing its current rabies tag, registration tag, and/or is microchipped, we will attempt to contact you. It is important that your correct contact information is on file with DAS. DAS does not have “pet detectives” to search for your pet.

A dog (or cat, horse, raccoon, any mammal) bit me. What can I do?

Call 311 immediately. Animal Services will be contacted to investigate the incident. The dog will be quarantined for at least 240 hours (10 days) to be observed for signs of rabies. Animal Services will contact you periodically during the quarantine period to provide you with the status/health of the animal.

Additionally, you may complete a sworn affidavit to request a dangerous dog hearing if the dog caused serious bodily injury to you/another person. To obtain additional information regarding the dangerous dog hearing process, please contact Adrian Dade, Hearing Officer, at
214-670-9125.

My dog just got attacked by another dog. Can you come out and “arrest” the vicious dog?

The City of Dallas does not have an ordinance against animal-on-animal attacks. If you know the owner of the “vicious” dog, you will have to sue them in civil court. A violation did occur if the dog was unrestrained by a handheld leash, behind a secure fence, in a secure dog run, etc. You may report that if you would like.

Who picks up dead animals?

The Department of Sanitation Services will remove dead animals on the roadway. If the dead animal is on your property, you will need to place it in a black, plastic trash bag and place it on the curb. Contact 311 and request a “dead animal pickup”. Sanitation will then send somebody out to remove it. DO NOT put a deceased animal in your weekly trash collection.

Is there a limit to the number of pets that I can have?

The City of Dallas does have pet limits pertaining to dogs and cats. There are no pet limits on other pets such as birds or fish.

  • If you live in an apartment, duplex, townhome etc. (your wall touches another family’s wall), you may have up to a total of four (4) dogs and/or cats. For example 2 cats+2 dogs, 3 dogs+1 cat, etc.
  • If you live in a single-family home on less than ½ acre, the limit is 6 dogs and/or cats.
  • If you live in a single-family home on more than ½ acre, the limit is 8 dogs and/or cats.

These limits do not include puppies or kittens under six (6) months of age or feral cats in a registered feral cat colony.

How do I report animal cruelty or dog fighting?

If you’re concerned about cruelty or dog fighting, please contact 311. Provide the call taker with as much information as possible: location, date, time of the incident, and specific details. An Animal Services Officer (ASO) will investigate and respond to your request within 72 hours.

I need to report a stray dog running loose in my neighborhood. What can I do?

Contact 311. Provide the call taker with as much information as possible such as: location, date, time of the incident, what the dog looks like, if it’s out only during certain times of the day, and if you think you know who the owner is. An Animal Services Officer (ASO) will investigate and respond to your request.

I would like to invite Dallas Animal Services to my homeowners’ association meeting. How do I do that?

Call DAS directly, 214-670-6800, and ask to have a representative present for the meeting. We will do everything we can to send a representative to the meeting. We’ll also have educational literature to hand out.

My neighbor’s dog barks all the time and I can’t get any sleep. What can I do?

Contact 311. Provide the call taker with as much information as possible such as: location, date, time of the incident, and specific details. An Animal Services Officer (ASO) will investigate and respond to your request within 72 hours.

Regarding noise complaints, a letter is written to the owner and a copy to the complainant (the owner will not have your information). If the letter does not remedy the problem, the complainant is then advised to file a formal complaint with the Municipal Court. To file a formal complaint with the Municipal Court, the dog has to be recorded barking consecutively for fifteen (15) minutes or longer. Please fill out an Application for Outside Complaint if you are sending the information to the Municipal Court.

I found a stray dog/cat. Now what do I do?

City ordinance requires a reasonable effort to locate a pet’s owner after taking it into your care:

  • If the animal is wearing an identification tag, call the number listed.
  • You may also take the dog to a licensed veterinarian to check for a microchip, tattoo, or other pet owner identification method and contact the owner.
  • As a final option, call 311 to request Dallas Animal Services pick-up the dog or bring it to the shelter for identification screening and impoundment.

Once a reasonable effort to locate an owner has been made, you may choose to continue other efforts to find the owner, keep it, find a new home for it, or surrender the animal to Dallas Animal Services.

I’ve seen some bobcats/coyotes in my neighborhood. Are you going to remove them?

Dallas Animal Services will remove wildlife only if they become a threat to humans or homes. There is a healthy wildlife population in Dallas, especially if you live near creeks or lakes. Wildlife is present because there is a food and/or water source near by. Be sure to never leave pet food outside, secure your trashcans, and don’t leave very small animals unattended outside.

I have to get vaccinations/shots for my pet. How much do you charge?

Dallas Animal Services does not have a clinic open to the public. You will have to contact your local veterinarian to make an appointment.

Another option is to find a “mobile” vet. They can be found at some feed stores, some Walgreens once a month. Call around to see when there will be mobile vet in your area.

Can I have chickens in my backyard?

Yes. You may have chickens, but not roosters. Roosters are not allowed inside Dallas city limits.